Checklist:
Are You Ready for a Cloud-Based Front Office Suite?

Having an on-premise back office ERP doesn't mean that you can't take advantage of the portability and scalability of cloud-based applications in your front office.

The distinction between "front office" and "back office" activities is that typically front office activities involve customer interaction, while back office activities do not. In the front office, you find customer service reps and sales people who are interacting directly with customers. They are the portal to the back office data that your customers need access to in order to do business with you.

With a cloud-based front office solution that integrates with your ERP, you can:

• unlock select relevant data in your back office ERP, giving customers direct access to the information they need to self-serve.
• reduce customer service expenses.
• improve the customer experience by eliminating the need to wait for a response from a customer service rep or sales rep.
• allow your customers to do business with you anywhere, anytime, on any device.

Ready to Learn More?

Download our checklist to see if you're ready to start serving your customers online through a cloud-based front office suite that integrates with your existing ERP. Fill out the form on this page to receive our checklist.